Shipping policy
Shipping Policy
At Aadhya Jewellery, we are committed to delivering your beautiful jewellery safely and promptly.
Shipping Within India
We currently ship to all locations within India. Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
Shipping Methods and Delivery Times
We partner with reliable courier services to ensure your jewellery reaches you safely. Estimated delivery times are:
- Metro cities: 3-5 business days
- Other cities and towns: 5-7 business days
- Remote areas: 7-10 business days
Please note that these are estimated timeframes and actual delivery may vary depending on your location and courier availability.
Shipping Costs
Shipping charges are calculated based on your delivery location and order value. You can view the exact shipping cost at checkout before completing your purchase.
We offer free shipping on all orders within India.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package on the courier's website.
Packaging
All jewellery items are carefully packaged in protective materials and elegant packaging to ensure they arrive in perfect condition. Each piece is inspected before shipping.
Delivery Issues
If you experience any issues with delivery, such as:
- Delayed shipment beyond the estimated timeframe
- Damaged packaging upon arrival
- Missing items from your order
Please contact us immediately at aadhyaimitationjewellery15@gmail.com or +91 8482904729. with your order number and details of the issue. We will work with you and the courier service to resolve the matter promptly.
Address Accuracy
Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes may not be possible once the order has been dispatched.
Undelivered Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.
International Shipping
We currently do not offer international shipping. We only ship within India at this time.
Contact Us
For any questions about shipping, please contact us at aadhyaimitationjewellery15@gmail.com or +91 8482904729.